7+ When you qualify prospects, you’ll better manage your time. You’ll also increase sales. When you stop calling on people who aren’t going to buy, you’ll no longer waste time with those who are not interested in your products or services. This allows you to redirect those meeting minutes to people who are more likely […]
4+ In 2008, a man named Kevin Kelly posited that the goal of every business should be to create one thousand true fans. Tweet This The idea is that this number of hyper-dedicated customers will do wonders to sustain and propel your business. Raving fans will purchase every product and service you offer. They’ll be repeat […]
1+ Being a good interviewee is important because we all learn from each other. This article has guidelines for being interviewed online. Tweet This Interviews used to just happen on network television. But now, webinars, podcasts, conference calls, blogs, and three-way phone calls are all being used to get expert opinions distributed to various audiences. My […]
2+ Meeting planners are getting better at sales and marketing, but we have a lot to learn, especially about the wondrous marketing power of YouTube videos. I recently received an email informing me that a dinner event I had been invited to had been cancelled. The cancellation was due to a lack of registrations and occurred only […]
2+ As the signature story goes, a Zappos.com call center employee received a call from a customer at 3 am one morning. The Zappos customer may have been slightly inebriated. He was frustrated that he couldn’t find an open pizza store. Instead of gently turning the customer away, the employee found an open pizzeria and arranged […]
1+ When it comes to presentation tips, people want help fast. Most speaking coaches know how to get to the heart of the matter right away. But not all are good at conveying their ideas. Even fewer are good teachers. Watch how I get right to the point and almost instantly help an audience member […]
1+ You’ve been there, admit it. You’re working on an upcoming presentation and come up with an idea that’ll really wow ’em. The idea is crazy because the gimmick is really not worth the risk, but “Oh, what the heck,” you say. “I’ll try it anyway!” Canadian Prime Minister, Justin Trudeau, used a speaking “trick” […]
The cardinal sin of selling is not knowing when to walk away. Learn how to avoid unhappy deals so you can sell more efficiently and perfect your trade-craft.
1+ Dear Prospective Client/Sales Manager– I listened carefully when you explained what was happening at your business. I’ve created a “punch list” of things I can do for your team, if you think we’re a good fit. Simply print out this email and put a check mark next to the line items that appeal to you: […]
0 Was he “the greatest?” People are saying nice things about Muhammad Ali these days. When the boxer died in 2016 at age 74, almost every epitaph referred to him as “the greatest.” It’s instructional to note that Ali had referred to himself as “the greatest” for decades. A master at self-promotion, Ali used the catch phrase […]
1+ Training events can be a lot of fun. A good event can motivate your team or train them on a particular initiative. But game-changing improvements cannot happen in one day. Tweet This Improving sales, for example, is an iterative process that must take place over time. The same is true for shaping great leadership […]
Not everyone is meant to be his or her own boss.
Going “boss-less” at Zappos has created quite a shakeup at the online shoe retailer because apparently, some people need to have someone telling them what to do.
Zappos eliminated all management job descriptions at the end of April and told all employees that they are in charge of themselves. The new non-management philosophy, “Holacracy,” is not a popular with everyone.
In fact, 14% or 210 of its 1,500 employees have decided that the new arrangement is not for them and they will leave the retailer.