2+ Users who have LIKED this post: Yesterday, I got hired to deliver a keynote speech in Minneapolis, Minnesota. The close was incredibly smooth. Karen, my primary contact at the organization, seemed to recognize my name. She was almost instantly confident in my ability to engage an audience with entertaining and educational content. Best of […]
0 Strong selling is the life blood of every thriving organization. Yet, surprisingly few salespeople treat their vocation as a trade-craft. Effective salespeople maintain contact with their sales network. Successful salespeople view rejection as temporary. They constantly work to uncover and deal with objections. Here are 5 Cool Ideas for stronger sales. 1. Network “five […]
0 I’ve been a commissioned sales person my entire adult life. Early in my sales career, I learned that superior closing techniques put bread on the table. The ABC Close, the Customer Involvement Close, the Assumptive Close, and the Compliment Close have served me very well. Here are some tips to help you bring in […]
0 Everyone wants to lead “the good life.” Well, if you read good books and see good movies, eat good food and drink good wine, have good friends and think good thoughts – you’ll have a good life. Tweet This Here are 5 Cool Ideas for living the good life. 1. Read good books to […]
0 Presentation skills are a big key to success. The average business person makes dozens of formal and informal presentations every day. Presentations can involve a large audience or a single person. Some presentations require large amounts of time, energy and money so you need to be efficient as well as impressive. Here are 5 […]
0 If being healthy at home is a treat, then being healthy on the road is a luxury. Each year I fly about at least 50,000 miles to give speeches and presentations. This year, I’ll rent about four dozen cars and sleep in 90 strange beds. I’ll stay in a lot of hotels, too (ha!). […]
0 Dear Prospective Client/Sales Manager– I listened carefully when you explained what was happening at your business. I’ve created a “punch list” of things I can do for your team, if you think we’re a good fit. Simply print out this email and put a check mark next to the line items that appeal to you: […]
0 Testimonials are the way to go. Why? Because when you tell people how great you are it’s advertising. But when a third-party tells people how great you are, it’s the truth. Tweet This Endorsements and third-party testimonials are vital to business growth. In the old days, a person asked a satisfied customer to send a letter of […]
There are over 500,000 words in the English language, but some words are more important than others.
Language can motivate, inspire, and also depress, so the power of words cannot be underestimated.
As the author of many books on communication and a veteran public speaker, I’ve identified what I think are the most important fifteen words you can ever use with another person.
And since words are usually used in phrases or sentences, I’ll give you the five most powerful words, then the four most powerful, followed by the three most powerful, the two most powerful words, and finally the single most important word you can ever use with another person.
People who make presentations are like human targets.
It’s so incredibly easy to sit in the audience and criticize another person’s speech or presentation. Critics and other types of Monday morning quarterbacks sometimes offer useful information, but don’t ever let them get you down or keep you from doing your thing.
As Teddy Roosevelt said: It’s not the critic who counts. The credit belongs to the person who is actually in the arena.
5 Cool Ideas for Dealing With Critics
When I was young, I toured the country in a rock band. Although our band was popular, we endured the wrath of critics. It seems that everyone has an opinion on music so I experienced critics in that worked in the media, critics in our audiences and even critics in my neighborhood. As a professional speaker and published author, critics are still in my life. Here are 5 Cool Ideas for dealing with critics. [Excerpt from my e-book, 5 Cool Ideas for Succeeding at Work.]
1. Patterned criticism can be more valuable than isolated criticism.
0 “I don’t know how to say ‘goodbye’ to people anymore.” My old friend, Bill Cowger, was in a predicament. Bill, not normally shy for words, was having to bid adieu to everyone he had ever met. My pal had been diagnosed with Stage 4 cancer. There is no Stage 5. I was surprised to be […]
I’ve had the pleasure of delivering leadership keynotes, seminars, and training sessions for almost 15 years.
It doesn’t matter which companies I speak to–health care, manufacturing, insurance providers …
Everyone knows that you must invest in your work team. It’s one of the best ways to achieve competitive advantage and something called leadership succession.
5 Cool Ideas for effective leadership
1. The team improves right after the leader does.
2. It’s true that if you train your employees, some will leave.