Note: This article was originally published in my Monthly Mashup, a fun newsletter sent to leaders and salespeople on my email list. Subscribe free at www.MichaelAngeloCaruso.com. Protect your network People are your greatest resource. Your online network is one of your most valuable assets. Stay safe online. In the old days of social media, people […]
The goal of cluster imprinting is to imprint your brain with the person’s name eight to ten times within three minutes of meeting them. Listen to the person say their name. Then say “Catherine, it’s nice to meet you.” You’ve now heard her name twice.
Cardiopulmonary resuscitation (CPR) is back in the news after attorney and politician, Rick Santorum suggested learning the technique as a way to better cope with mass shooting incidents in schools. His comment, though well-intended, didn’t go over well. The Washington Post quickly reminded Mr. Santorum that “CPR doesn’t work when all the blood is on […]
Being a good interviewee is important because we all learn from each other. This article has guidelines for being interviewed online. Tweet This Interviews used to just happen on network television. But now, webinars, podcasts, conference calls, blogs, and three-way phone calls are all being used to get expert opinions distributed to various audiences. My first […]
Words are powerful, whether they are contained in a passionate speech or the lyrics of a beautiful song. My first career was in the music business as bass player in the Caruso Brothers band. Being a musician taught me to appreciate how songs are put together. Even today, I find myself analyzing bass lines, chord […]
It’s hard to believe that we are celebrating the 50th anniversary of Martin Luther King’s famous I Have a Dream speech. Or are we?
Contrary to popular belief, variations of King’s I Have a Dream speech were delivered many times before and after the “official” date of of August 28, 1963. In fact, King had been using the dream concept in speeches since 1960.
Like many great speeches, the “official” version was an amalgamation of what worked best up until then, combined with the massive media coverage of what was called “The March on Washington for Jobs and Freedom.”
As I always say, “the best kind of writing is rewriting.”
Radio personality, Lisa Barry interviewed author, Michael Angelo Caruso on the subject of how communication affects emotions. This interview aired in January of 2018 on WEMU 89.1 during All Things Considered. Listen to the playback recording here. I’m on the interview circuit to promote a new book titled, Work Hacks, 300+ Cool Ideas to SPEED Success. […]
Confidence is influential When it comes to being influential, confidence plays a huge role. Not just because of how others feel about you, but because of how you feel about yourself. Tweet This Often, we judge people to be confident because of the way they speak. In our society, a person with a loud, deep voice […]
At its best, email is inexpensive and convenient. At its worst, email can be overwhelming and inefficient. Are you frustrated when people don’t reply to your emails? Does it take two or three or more rounds of email to communicate simple messages? Are people even opening your emails? This article shares effective strategies to keep […]
As the signature story goes, a Zappos.com call center employee received a call from a customer at 3 am one morning. The Zappos customer may have been slightly inebriated. He was frustrated that he couldn’t find an open pizza store. Instead of gently turning the customer away, the employee found an open pizzeria and arranged a […]
Americans live in interesting times. The most evolved society in history has overall, made an extra effort to be more patient, more tolerant, and to withhold judgment. Wait, what? Withhold judgment? We’re taught in schools and church not to judge others. Almost every day I hear someone use the phrase, “I’m not judging here” or […]
Compliments are great for relationships; but not everyone is good at giving them Men have never been the best at giving compliments, right, ladies? That’s why it’s good to know that there’s a place you can send men to learn the fine art of saying nice things to other human beings–even to other men. That […]