The secret to a smooth day is anticipating what other people are thinking and what they are about to do. This allows you to be pro-active when communicating with your team members, business associates and customers.
It all starts with a positive attitude and refined interpersonal communication.
Michael’s Secrets of Pro-Active Communication program is a fun program to help people sharpen their speaking and listening skills.
This program is one of Michael’s most popular keynote speeches because all of us need good communication to succeed. Indeed, many meeting planners consider Michael Angelo Caruso to be the best speaker in America.
The author of Hmmm . . . Little Ideas With BIG Results will customize a program to help you and your team focus on the communication strategies that work. Laugh and have fun while you learn to solve problems before they happen.
As a special bonus, Michael will present his remarkable “Success Script” that uses predictable speech patterns to deliver positive results nearly every time.
Professional development is personal
The content is a double dip because it helps attendees improve communication both at work and at home.
Michael gives tons of clever, interactive tips that will help attendees sharpen their awareness of verbal and non-verbal signals.
Non-verbals involve the science of neuro-linguistic programming (NLP), which we can use to better read people. Examples of non-verbal signals include eye movement, a hand fluttering to a face, and how a person responds to confrontation.
Catching these signals can make or break a business deal and certainly help folks solve problems before they happen.
It’s easy to see how this keynote speech can be extremely beneficial for:
– Leadership of all stripes
– Customer service reps
– Salespeople (inside and outside)
– Work teams of all kinds
– Everyone on your team who is required to communicate
“Average communicators play checkers, not chess”
Michael explains that most people approach life the way they play checkers, thinking only one move ahead.
The rest of us communicate proactively, thinking four or even five moves ahead, not unlike chess players.
Mr. Caruso’s presentation style is a cross between Malcolm Gladwell, Tony Robbins, and Jon Stewart. Watch this fun video of Michael in action.
The Secrets of Pro-Active Communication presentation also provides strategies for improved listening and lots of helpful tips for effective speaking, as found in Michael’s, 5 Cool Ideas book, which is available at a bulk discount for all attendees.
This program is a perfect keynote address for your next conference because your attendees will learn how to:
- Use the 15 most powerful words
- Stop trying to change people
- Self-edit; learn 10 things you should never say
- Employ 5 cool ideas for being more persuasive
- Be in control all the time
- Leverage the amazing power of first impressions
- Use “predictive dialog” to take the conversation where you want it to go
Pro-active communication makes everything better
Pro-active communication can be used to save money, prevent misunderstandings, and develop long-term strategic plans.
Feedback on this keynote speech has been uniformly terrific. This is a program everyone will enjoy!