Everyone likes to make a good connection. I had the great pleasure of speaking in Great Britain a few weeks back. We were in Manchester, England to be precise. The video turned out pretty good, so I’m sharing it here. The talk was delivered at the RIBI Convention. RIBI stands for Rotary International in Great […]
No matter how you earn a living, you are in the selling business. In fact, your ability to persuade is central to your success.
That’s why you must know how to deal with objections.
TED is more than an amazing website. It’s also a platform for sharing ideas. And TED is a culture. TED speakers have become rock stars, mostly for their ability to convey their passion and ideas in about 18 minutes. The most popular TED talk of all time is by Sir Ken Robinson (left). He used […]
Certainly, it’s an honor to be asked to deliver a wedding toast. The occasion is special. Thirty people will probably whip our their phones to record what you say. Best not to take this lightly. You don’t want to come off like a buffoon for eternity, right? Here are 5 cool ideas for giving a […]
Nonverbal messaging is an important part of communication and it is critical when selling. Neuro-linguistic programming (NLP) or body language can be used to reinforce what you say, but only if you practice congruence. In other words, you must do what you say and say what you do while presenting. Here are six ways […]
Testimonials are the way to go. Why? Because when you tell people how great you are it’s advertising. But when a third-party tells people how great you are, it’s the truth. Tweet This Endorsements and third-party testimonials are vital to business growth. In the old days, a person asked a satisfied customer to send a letter of recommendation. […]
Was he “the greatest?” People are saying nice things about Muhammad Ali these days. When the boxer died in 2016 at age 74, almost every epitaph referred to him as “the greatest.” It’s instructional to note that Ali had referred to himself as “the greatest” for decades. A master at self-promotion, Ali used the catch phrase to […]
Have you ever noticed that when a photographer says, “Smile!” that people in the photograph look a little fake?
Smiling, although natural, can be complicated. That’s probably why we don’t do it more often, even when we’re being photographed.
But there are other reasons people don’t smile. The list is extensive and includes, insecurity, lack of self-awareness, discomfort, low self-esteem, fatigue, and unhappiness.
Once in a while, I’ll accidentally catch a glimpse of my resting face when I use the reverse lens on my cell phone to do a selfie. Us self-promoters do a lot of selfies.
There are over 500,000 words in the English language, but some words are more important than others.
Language can motivate, inspire, and also depress, so the power of words cannot be underestimated.
As the author of many books on communication and a veteran public speaker, I’ve identified what I think are the most important fifteen words you can ever use with another person.
And since words are usually used in phrases or sentences, I’ll give you the five most powerful words, then the four most powerful, followed by the three most powerful, the two most powerful words, and finally the single most important word you can ever use with another person.
Peter Falk, who played one of television’s greatest characters, passed away last week, but not before giving salespeople one of the greatest closing techniques of all time.
Falk played Lt. Columbo, a bumbling police detective so unusual, he didn’t need a first name. Columbo was a true original, a slow-moving, hunched over man wearing a rumpled raincoat and carrying a stogie.
Columbo never seemed to know which way was up—until he solved the crime, usually by tricking the perpetrator into talking too much.
Professional speakers get tons of feedback.
MAC green purple speak 300 dpi crpd We may get formally evaluated more than almost any profession. Conference chairpersons, meeting planners and Human Resource executives love to collect exit evaluations after every program. This data is then analyzed and computed before it is shared with all concerned.
People who make presentations are like human targets.
It’s so incredibly easy to sit in the audience and criticize another person’s speech or presentation. Critics and other types of Monday morning quarterbacks sometimes offer useful information, but don’t ever let them get you down or keep you from doing your thing.
As Teddy Roosevelt said: It’s not the critic who counts. The credit belongs to the person who is actually in the arena.
5 Cool Ideas for Dealing With Critics
When I was young, I toured the country in a rock band. Although our band was popular, we endured the wrath of critics. It seems that everyone has an opinion on music so I experienced critics in that worked in the media, critics in our audiences and even critics in my neighborhood. As a professional speaker and published author, critics are still in my life. Here are 5 Cool Ideas for dealing with critics. [Excerpt from my e-book, 5 Cool Ideas for Succeeding at Work.]
1. Patterned criticism can be more valuable than isolated criticism.