No matter how you earn a living, you are in the selling business. In fact, your ability to persuade is central to your success.
That’s why you must know how to deal with objections.
Sales are the lifeblood of every organization, right?
Even non-profit businesses and Rotary clubs must generate revenue in order to survive.
And yet, it seems to be getting harder and harder to sell. The government instituted a “Do Not Call” list in 2008. Savvy prospects are often one step ahead of the salesperson. Sales expert Jeffrey Gitomer is right when he says, “People don’t like to be sold to.”
Training events can be a lot of fun, but consulting gets the job done. A good event can motivate your team or train them on a particular initiative. But game-changing improvements cannot happen in one day. Improving sales, for example, is an iterative process that must take place over time. The same is true for […]
Have you ever noticed that when a photographer says, “Smile!” that people in the photograph look a little fake?
Smiling, although natural, can be complicated. That’s probably why we don’t do it more often, even when we’re being photographed.
But there are other reasons people don’t smile. The list is extensive and includes, insecurity, lack of self-awareness, discomfort, low self-esteem, fatigue, and unhappiness.
Once in a while, I’ll accidentally catch a glimpse of my resting face when I use the reverse lens on my cell phone to do a selfie. Us self-promoters do a lot of selfies.
There are over 500,000 words in the English language, but some words are more important than others.
Language can motivate, inspire, and also depress, so the power of words cannot be underestimated.
As the author of many books on communication and a veteran public speaker, I’ve identified what I think are the most important fifteen words you can ever use with another person.
And since words are usually used in phrases or sentences, I’ll give you the five most powerful words, then the four most powerful, followed by the three most powerful, the two most powerful words, and finally the single most important word you can ever use with another person.
The tiny hummingbird flaps its wings so quickly, it can hover in one mid-air. But being busy doesn’t always translate into productivity.
Frantic lawmakers, for example, have been frantically trying “fix” the economy, even though it’s fairly evident they have no idea what’s wrong. (If they knew something was wrong, they would have fixed it before we got to this sorry situation.)
The idea of course, is that it’s okay to interrupt as long as you apologize first.
You might say, for example, “Excuse me. I’m sorry to interrupt, but if I wanted to quickly say ‘hello.'”
One must also practice good judgment when it comes to deciding to stay in the conversation or move along quickly.
It helps to have a feel for the type of conversation you are interrupting. If it’s a private confab, you should move along quickly or perhaps wait for a better time to insert yourself into the situation.
Our society has become more casual in the last decade, right?
The examples are numerous:
/Written and verbal language structure has been compromised. Spelling isn’t as important; auto-correct or bust! Complete sentences are a thing of the 🙂
/Formalities are mostly extraneous. Few people address others by “Mr.” or “Ms.” Information overload causes many of us to not bother responding to email. RSVP deadlines are a joke.
/Causal Friday has become Casual Every Day
But a gentleman is still a gentleman
Recently, I ran across a bit of prose that addresses a concept that should never flex and never change–the definition of a true gentleman. I’ve added some punctuation to the original text to make it more reader-friendly.